Skip to content

Terms and conditions

Last updated 13 December, 2023

These Terms & Conditions set out the basis on which you can visit and use our website. Please read them carefully as they contain important information.

General terms & conditions

This site is owned and operated by Domus Nova London Ltd, DN Lettings Company Ltd and Domus Nova Financial Services Ltd, trading as Domus Nova. Registered office: 78 Westbourne Grove, London W2 5RT. Domus Nova London Ltd, Registered Company Number: 07272365 [England and Wales]. VAT number: 215769783. DN Lettings Company Ltd Registered Company Number: 0889938 [England and Wales], Domus Nova Financial Services Ltd Registered Company Number: 09054042 [England and Wales]. DNIBZ Since 2019 SL [CIF: B16654733], trading as Domus Nova Ibiza. Registered office: 8 De Agosto, ED Fiesta 15 1B, 07800 Ibiza, Spain. Domus Stay registered in England and Wales with registered number 12295160. Our registered office is at 3 Dukes Gate, London, W4 5DX.

If you want to ask us anything about these Terms & Conditions or have any comments or complaints on or about our website, please contact us.

Ownership of rights

All rights, including copyright, in this website are owned by or licensed to Domus Nova. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Domus Nova. You may not modify, distribute or re-post something on this website for any purpose.

Accuracy of content

Domus Nova has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website.

Damage to your computer

Domus Nova makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Domus Nova shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Exclusions of liability

Any disclaimers and exclusions of liability in these Terms & Conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Domus Nova or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Other legal notices

There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these Terms & Conditions govern your use of this website.

Changes to legal notices

We reserve the right to change these Terms & Conditions from time to time and you should look through them as often as possible.

Use of this website from outside the uk

Unless otherwise specified, the materials on this website are displayed solely for the purposes of promoting Domus Nova’s services in the United Kingdom. Domus Nova make no representation that any services referred to in the materials on this website are appropriate for use in, or available for, delivery to other locations outside of the UK. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Law, jurisdiction and language

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

These Terms & Conditions do not affect your legal rights.


Domus Nova takes complaints very seriously. In the event that you may wish to make a complaint, please download our PDF to find out how to make a complaint. 

Lettings fees 

Lettings fees apply for all properties let by Domus Nova. For more information please see below:

Landlord letting fees

Tenant letting fees

All of the above is subject to change by Domus Nova at any time.


Our disclaimers set out legal matters concerning Domus Nova’s Lettings, Sales and Spanish departments. Please read the following sections carefully, as they contain important information for tenants and buyers.